Shipping & Returns

Shipping

Second + C. currently ships to the United States and Canada only. We strive to get you your items as quickly as possible and most orders are shipped out within 2 business days of being placed. However, busy times may occur which can extend this time to no more than 4 business days. You will receive an email with tracking information once your order has been shipped.

Return for Refund

If you are unsatisfied with your purchase for any reason, you may return the item(s) for a full refund of the purchase price (less shipping).

Please note: All sale items are final sale and not eligible for refund, exchange, or store credit.

Second + C. must be contacted within 14 days of the date your shipment is received in order to process a refund. Please email help@secondandc.com outlining your reason for return including your order number. Only unworn or unused regularly-priced items may be refunded. Products that have been worn/used may not be refunded.

All returns must be sent back to Second + C. in original/ unused condition within 14 days of the date your shipment is received. The return/refund process starts the day the items are returned to us. Please allow up to 5 business days for the return process to be completed. Refunds are returned to the form of payment the order was originally placed under. Your credit card company may take up to 10 business days for the credit to be seen on your account.

Can I change/cancel my order after it’s been placed?
We will do all we can to assist with your order. Please send an email to the Customer Service team (help@secondandc.com) immediately after your order is placed if a change or cancellation is needed. If the order has already been shipped out, a cancellation will not be possible. In those instances, a refund will be processed once we receive the package back within 14 days of the date the customer has received their shipment.